UPDATING AN UNIDENTIFIED CASE. Answer in detail:Click on Search Employee and put in the SSN. The Maintain Employee screen will appear. Scroll to the bottom and click on View Case Information. A box with the Unidentified case information will appear. Click on the red UPDATE in the left of the case info box. A list of cases that have not been pulled into the website should appear. Click on the red ISETS case number of the one that matches your information. On the next screen scroll to the bottom and click on SUBMIT. You're finished have a good day.